All of our most frequently asked questions are answered in our
How to start an account
How to edit your account
How to delete your account
How to change your app settings
What is an EchoCode?
The numbers we text from
What is SMS?
What is MMS?
How to start a subscription
How to upgrade or downgrade your subscription
How to cancel your subscription
How text credits work
How outgoing/incoming texts are counted as text credits
These are the payment methods we accept
How refunds are handled
Am I charged for undelivered text messages?
How to send a simple text message
How to send a text message to select contacts
How to send a poll
How to send a survey
How to send a coupon
What is a reward coupon?
How to send an event invite
How to create waitlists
How opt ins and opt outs are handled
How to address the contact by first name
How to send a copy of a text to the admin
How to allow or disallow replies to texts
How to add images to texts
How emoji affect text credits used
Scheduling text messages
How to set up Autoresponders
How to create shortened links
How to add contacts that you wish to text
How to import contacts
How to edit contacts
How to delete contacts
How to create contact groups
How to add contacts to groups
What the built-in groups are all about
What are Subscribers?